Group Notification System
FAQ

Frequently Asked Questions

Quick answers to the most common questions about MoBots Buy Bot. Find solutions to setup questions, pricing, features, and more.


General Questions

Q: Is MoBots Buy Bot free?

A: Yes, completely free!

You can create up to 2 bots at no cost. No subscription fees, no hidden charges, no payment required.


Q: Do I need to pay for notifications?

A: No, all notifications are free.

There are no per-notification fees, no volume limits, and no usage charges. Use as much as you need.


Q: Can I use this for any token?

A: Yes, any token on Monad that meets these requirements:

  • βœ… Token must be on Monad blockchain (Chain ID: 143)
  • βœ… Token must have liquidity paired with MON/WMON
  • βœ… Liquidity must be on a supported DEX (Uniswap V2, PancakeSwap V2, OctoSwap V2, TayaSwap V2, Purps Exchange V2, Madness Finance V2)

If your token meets these criteria, the bot will work!


Q: How many groups can I use the bot in?

A: Up to 2 groups (free tier allows 2 bots maximum).

  • 1 bot per Telegram group
  • Maximum 2 bots per user
  • Each bot can monitor different tokens
  • Independent settings for each bot

Q: Can other admins manage my bot settings?

A: No, only you (the creator) can manage bot settings.

For security, only the person who created the bot can:

  • Change token/pools
  • Update settings
  • Modify social links
  • Delete the bot

Other group admins cannot access or modify the bot configuration.


Setup & Configuration

Q: What do I need to get started?

A: Three things:

  1. Admin rights in your Telegram group
  2. Token contract address you want to monitor
  3. Liquidity on at least one supported DEX

That's it! Setup takes just a few minutes.


Q: How do I add the bot to my group?

A: Follow these steps:

  1. Open your Telegram group
  2. Click group name β†’ "Add Members"
  3. Search for @MobotsBuyBot
  4. Add the bot to your group
  5. Make bot an admin with "Post Messages" permission
  6. Configure in private chat with bot

Full setup guide β†’


Q: Why can't I find my group in the bot list?

A: Common reasons and fixes:

Problem: Bot not added to group yet

  • Fix: Add @MobotsBuyBot to your group first

Problem: You're not admin in the group

  • Fix: Get admin rights before setup

Problem: Bot cache needs refresh

  • Fix: Click "πŸ”„ Refresh List" button

Problem: Anonymous admin mode enabled

  • Fix: Temporarily disable "Remain Anonymous" during setup

Q: Can I monitor multiple tokens?

A: Yes, but not in the same bot.

  • 1 bot monitors 1 token
  • Can create up to 2 bots (2 different tokens)
  • Use different Telegram groups for different tokens
  • Example: Bot 1 for Token A in Group 1, Bot 2 for Token B in Group 2

Features & Functionality

Q: Will the bot notify for sells?

A: No, only buys are tracked.

The bot is designed for positive sentiment and community building. It only notifies when someone buys your token, not when they sell.


Q: Can I customize the notification message?

A: The message format is standardized, but you can customize:

What you CAN customize:

  • βœ… Notification image (upload your branding)
  • βœ… Social links (Discord, Telegram, Twitter, Website)
  • βœ… Minimum buy amount (filter threshold)

What you CANNOT customize:

  • ❌ Message text/format
  • ❌ Emoji indicators
  • ❌ Information displayed

Standardized format ensures consistency and professionalism.


Q: How accurate are the buy amounts?

A: Very accurate - direct from blockchain.

  • Reads directly from transaction data
  • Uses token's proper decimal places
  • Shows exact amounts transferred
  • 100% verifiable on-chain
  • Click transaction link to verify yourself

Q: What's the difference between "Monitor All" vs single pool?

A: Coverage scope:

"Monitor All Pools":

  • Tracks buys across every DEX
  • Catches 100% of purchases
  • Recommended for most projects
  • One-click comprehensive tracking

"Single Pool":

  • Tracks buys on one specific DEX
  • Useful for focused campaigns
  • Good for DEX partnerships
  • Can select multiple specific pools

Most projects should use "Monitor All Pools" for complete visibility.


Q: Can I export or backup my bot settings?

A: No automatic export, but you can manually save:

What to save:

  • Token contract address
  • Pool selections
  • Minimum amount setting
  • Social links
  • Notification image URL

Tip: Take screenshots or write down settings before making changes or deleting bot.


Troubleshooting

Q: Bot not sending notifications - what to check?

A: Check these in order:

  1. Bot status - Go to "My Buy Bots", check if Active 🟒
  2. Admin rights - Verify bot is admin in your group
  3. Minimum amount - Lower to 0 temporarily to test
  4. Recent buys - Check if buys are actually happening
  5. Test buy - Make small purchase yourself

Full troubleshooting guide β†’


Q: Notifications have wrong amounts - why?

A: First, verify on blockchain:

  1. Click transaction link in notification
  2. Check actual amounts on Monad Explorer
  3. Compare with notification

If consistently wrong:

  • May be token decimal issue
  • Contact support with token address
  • Include example transaction hash

Q: How do I temporarily pause notifications?

A: Use the Deactivate button:

  1. Go to "πŸ€– My Buy Bots"
  2. Select your group
  3. Click "πŸ”΄ Deactivate"
  4. Notifications pause immediately
  5. All settings preserved
  6. Click "🟒 Activate" to resume

Don't delete! Deactivate keeps all settings. Delete is permanent.


Technical Questions

Q: How fast are notifications?

A: Nearly instant - typically 2-10 seconds.

Timing breakdown:

  • Monad block confirmation: ~1 second
  • Bot detection: 2 seconds (polling interval)
  • Processing: 1-2 seconds
  • Telegram delivery: 1-5 seconds

Total: 5-10 seconds from transaction to notification in most cases.


Q: Will notifications work if I'm offline?

A: Yes! Bot monitors 24/7 automatically.

  • Runs on MoBots servers
  • No need to stay online
  • Monitors continuously
  • Never misses a buy
  • Works while you sleep

Q: Where does the buy data come from?

A: Directly from Monad blockchain.

  • Monitors Transfer events from token contract
  • Reads transaction receipts
  • Queries smart contracts
  • 100% on-chain data
  • Fully verifiable

No third-party data sources - everything comes directly from the blockchain.


Q: What if my DEX isn't supported?

A: Contact MoBots support to request it.

Currently supported DEXes:

  • Uniswap V2
  • PancakeSwap V2
  • OctoSwap V2
  • TayaSwap V2
  • Purps Exchange V2
  • Madness Finance V2

To request new DEX:

  1. Join MoBots community
  2. Provide DEX name and website
  3. Team evaluates for addition
  4. Updates rolled out periodically

Privacy & Security

Q: What data does the bot collect?

A: Only public, non-sensitive information:

What we collect:

  • βœ… Telegram group ID (public)
  • βœ… Your Telegram user ID (for creator verification)
  • βœ… Token address (public blockchain data)
  • βœ… Pool addresses (public)
  • βœ… Your settings (image, social links, minimum)

What we DON'T collect:

  • ❌ Private keys or wallet data
  • ❌ Chat messages
  • ❌ Personal information
  • ❌ Sensitive data

All displayed information is publicly available on the blockchain.


Q: Is my group chat data private?

A: Yes, bot doesn't read or store chat messages.

  • Bot only sends notifications
  • Doesn't read group messages
  • Doesn't store chat data
  • Minimal permissions required (only "Post Messages")

Your conversations remain completely private.


Q: Can transactions be faked?

A: No, all transactions are verifiable on-chain.

  • Every notification includes transaction hash
  • Click "View on Explorer" to verify
  • All data comes from blockchain
  • Cannot be faked or manipulated
  • 100% transparent and trustworthy

This is the power of blockchain transparency!


Pricing & Limits

Q: Are there any hidden fees?

A: No hidden fees whatsoever.

  • βœ… Free to setup
  • βœ… Free notifications
  • βœ… Free unlimited usage
  • βœ… No subscriptions
  • βœ… No per-notification charges
  • βœ… No premium tiers (yet)

The service is 100% free with the 2-bot limit.


Q: Will there be a paid tier?

A: Possibly in the future, but free tier will remain.

Free tier will always include:

  • 2 bots per user
  • Unlimited notifications
  • All core features

Potential future premium features:

  • More bot slots
  • Advanced analytics
  • Custom notification templates
  • API access
  • Priority support

Current users will keep free tier forever.


Q: What's the catch?

A: No catch - it's genuinely free.

We provide this as a valuable tool for the Monad ecosystem. The "Powered by MoBots" footer in notifications is our only promotion.

Why free?

  • Build Monad ecosystem
  • Help projects succeed
  • Grow MoBots brand
  • Give back to community

Getting Help

Q: Where can I get help?

A: Multiple support options:

  1. Documentation - You're reading it! Comprehensive guides
  2. MoBots Community - Click "πŸ’¬ Join Community" in bot
  3. Troubleshooting Guide - See here
  4. Use Cases - Real examples

Most questions are answered in these docs!


Q: How do I report a bug?

A: Report in MoBots community with details:

Include:

  • Description of the issue
  • Token contract address
  • Example transaction hash (if applicable)
  • Screenshots
  • Steps to reproduce
  • When it started happening

More details = faster fix!


Q: Can I request a new feature?

A: Yes! Join MoBots community and suggest it.

Popular requested features:

  • Auto-detect new pools
  • Custom notification templates
  • Analytics dashboard
  • USD value display
  • Multi-chain support

Your feedback helps shape development!


Quick Reference

Most Common Questions Summary

  • Free? Yes, 100%
  • Bot limit? 2 bots per user
  • Notification cost? Free
  • Works offline? Yes
  • Shows sells? No, only buys
  • How fast? 2-10 seconds
  • Any token? Yes, if on Monad with liquidity
  • Hidden fees? None
  • Data privacy? Only public blockchain data
  • Need admin? Yes, in your group

Still Have Questions?

Can't find your answer?

Join MoBots Community:

  • Get help from support team
  • Ask other users
  • Share feedback
  • Request features

Next Steps

πŸ“˜ Getting Started

Ready to set up your bot? Start here!

πŸ› οΈ Troubleshooting

Having issues? Check the troubleshooting guide.

πŸ’Ό Use Cases

See real-world implementation examples.