Frequently Asked Questions
Quick answers to the most common questions about MoBots Buy Bot. Find solutions to setup questions, pricing, features, and more.
General Questions
Q: Is MoBots Buy Bot free?
A: Yes, completely free!
You can create up to 2 bots at no cost. No subscription fees, no hidden charges, no payment required.
Q: Do I need to pay for notifications?
A: No, all notifications are free.
There are no per-notification fees, no volume limits, and no usage charges. Use as much as you need.
Q: Can I use this for any token?
A: Yes, any token on Monad that meets these requirements:
- β Token must be on Monad blockchain (Chain ID: 143)
- β Token must have liquidity paired with MON/WMON
- β Liquidity must be on a supported DEX (Uniswap V2, PancakeSwap V2, OctoSwap V2, TayaSwap V2, Purps Exchange V2, Madness Finance V2)
If your token meets these criteria, the bot will work!
Q: How many groups can I use the bot in?
A: Up to 2 groups (free tier allows 2 bots maximum).
- 1 bot per Telegram group
- Maximum 2 bots per user
- Each bot can monitor different tokens
- Independent settings for each bot
Q: Can other admins manage my bot settings?
A: No, only you (the creator) can manage bot settings.
For security, only the person who created the bot can:
- Change token/pools
- Update settings
- Modify social links
- Delete the bot
Other group admins cannot access or modify the bot configuration.
Setup & Configuration
Q: What do I need to get started?
A: Three things:
- Admin rights in your Telegram group
- Token contract address you want to monitor
- Liquidity on at least one supported DEX
That's it! Setup takes just a few minutes.
Q: How do I add the bot to my group?
A: Follow these steps:
- Open your Telegram group
- Click group name β "Add Members"
- Search for @MobotsBuyBot
- Add the bot to your group
- Make bot an admin with "Post Messages" permission
- Configure in private chat with bot
Q: Why can't I find my group in the bot list?
A: Common reasons and fixes:
Problem: Bot not added to group yet
- Fix: Add @MobotsBuyBot to your group first
Problem: You're not admin in the group
- Fix: Get admin rights before setup
Problem: Bot cache needs refresh
- Fix: Click "π Refresh List" button
Problem: Anonymous admin mode enabled
- Fix: Temporarily disable "Remain Anonymous" during setup
Q: Can I monitor multiple tokens?
A: Yes, but not in the same bot.
- 1 bot monitors 1 token
- Can create up to 2 bots (2 different tokens)
- Use different Telegram groups for different tokens
- Example: Bot 1 for Token A in Group 1, Bot 2 for Token B in Group 2
Features & Functionality
Q: Will the bot notify for sells?
A: No, only buys are tracked.
The bot is designed for positive sentiment and community building. It only notifies when someone buys your token, not when they sell.
Q: Can I customize the notification message?
A: The message format is standardized, but you can customize:
What you CAN customize:
- β Notification image (upload your branding)
- β Social links (Discord, Telegram, Twitter, Website)
- β Minimum buy amount (filter threshold)
What you CANNOT customize:
- β Message text/format
- β Emoji indicators
- β Information displayed
Standardized format ensures consistency and professionalism.
Q: How accurate are the buy amounts?
A: Very accurate - direct from blockchain.
- Reads directly from transaction data
- Uses token's proper decimal places
- Shows exact amounts transferred
- 100% verifiable on-chain
- Click transaction link to verify yourself
Q: What's the difference between "Monitor All" vs single pool?
A: Coverage scope:
"Monitor All Pools":
- Tracks buys across every DEX
- Catches 100% of purchases
- Recommended for most projects
- One-click comprehensive tracking
"Single Pool":
- Tracks buys on one specific DEX
- Useful for focused campaigns
- Good for DEX partnerships
- Can select multiple specific pools
Most projects should use "Monitor All Pools" for complete visibility.
Q: Can I export or backup my bot settings?
A: No automatic export, but you can manually save:
What to save:
- Token contract address
- Pool selections
- Minimum amount setting
- Social links
- Notification image URL
Tip: Take screenshots or write down settings before making changes or deleting bot.
Troubleshooting
Q: Bot not sending notifications - what to check?
A: Check these in order:
- Bot status - Go to "My Buy Bots", check if Active π’
- Admin rights - Verify bot is admin in your group
- Minimum amount - Lower to 0 temporarily to test
- Recent buys - Check if buys are actually happening
- Test buy - Make small purchase yourself
Q: Notifications have wrong amounts - why?
A: First, verify on blockchain:
- Click transaction link in notification
- Check actual amounts on Monad Explorer
- Compare with notification
If consistently wrong:
- May be token decimal issue
- Contact support with token address
- Include example transaction hash
Q: How do I temporarily pause notifications?
A: Use the Deactivate button:
- Go to "π€ My Buy Bots"
- Select your group
- Click "π΄ Deactivate"
- Notifications pause immediately
- All settings preserved
- Click "π’ Activate" to resume
Don't delete! Deactivate keeps all settings. Delete is permanent.
Technical Questions
Q: How fast are notifications?
A: Nearly instant - typically 2-10 seconds.
Timing breakdown:
- Monad block confirmation: ~1 second
- Bot detection: 2 seconds (polling interval)
- Processing: 1-2 seconds
- Telegram delivery: 1-5 seconds
Total: 5-10 seconds from transaction to notification in most cases.
Q: Will notifications work if I'm offline?
A: Yes! Bot monitors 24/7 automatically.
- Runs on MoBots servers
- No need to stay online
- Monitors continuously
- Never misses a buy
- Works while you sleep
Q: Where does the buy data come from?
A: Directly from Monad blockchain.
- Monitors Transfer events from token contract
- Reads transaction receipts
- Queries smart contracts
- 100% on-chain data
- Fully verifiable
No third-party data sources - everything comes directly from the blockchain.
Q: What if my DEX isn't supported?
A: Contact MoBots support to request it.
Currently supported DEXes:
- Uniswap V2
- PancakeSwap V2
- OctoSwap V2
- TayaSwap V2
- Purps Exchange V2
- Madness Finance V2
To request new DEX:
- Join MoBots community
- Provide DEX name and website
- Team evaluates for addition
- Updates rolled out periodically
Privacy & Security
Q: What data does the bot collect?
A: Only public, non-sensitive information:
What we collect:
- β Telegram group ID (public)
- β Your Telegram user ID (for creator verification)
- β Token address (public blockchain data)
- β Pool addresses (public)
- β Your settings (image, social links, minimum)
What we DON'T collect:
- β Private keys or wallet data
- β Chat messages
- β Personal information
- β Sensitive data
All displayed information is publicly available on the blockchain.
Q: Is my group chat data private?
A: Yes, bot doesn't read or store chat messages.
- Bot only sends notifications
- Doesn't read group messages
- Doesn't store chat data
- Minimal permissions required (only "Post Messages")
Your conversations remain completely private.
Q: Can transactions be faked?
A: No, all transactions are verifiable on-chain.
- Every notification includes transaction hash
- Click "View on Explorer" to verify
- All data comes from blockchain
- Cannot be faked or manipulated
- 100% transparent and trustworthy
This is the power of blockchain transparency!
Pricing & Limits
Q: Are there any hidden fees?
A: No hidden fees whatsoever.
- β Free to setup
- β Free notifications
- β Free unlimited usage
- β No subscriptions
- β No per-notification charges
- β No premium tiers (yet)
The service is 100% free with the 2-bot limit.
Q: Will there be a paid tier?
A: Possibly in the future, but free tier will remain.
Free tier will always include:
- 2 bots per user
- Unlimited notifications
- All core features
Potential future premium features:
- More bot slots
- Advanced analytics
- Custom notification templates
- API access
- Priority support
Current users will keep free tier forever.
Q: What's the catch?
A: No catch - it's genuinely free.
We provide this as a valuable tool for the Monad ecosystem. The "Powered by MoBots" footer in notifications is our only promotion.
Why free?
- Build Monad ecosystem
- Help projects succeed
- Grow MoBots brand
- Give back to community
Getting Help
Q: Where can I get help?
A: Multiple support options:
- Documentation - You're reading it! Comprehensive guides
- MoBots Community - Click "π¬ Join Community" in bot
- Troubleshooting Guide - See here
- Use Cases - Real examples
Most questions are answered in these docs!
Q: How do I report a bug?
A: Report in MoBots community with details:
Include:
- Description of the issue
- Token contract address
- Example transaction hash (if applicable)
- Screenshots
- Steps to reproduce
- When it started happening
More details = faster fix!
Q: Can I request a new feature?
A: Yes! Join MoBots community and suggest it.
Popular requested features:
- Auto-detect new pools
- Custom notification templates
- Analytics dashboard
- USD value display
- Multi-chain support
Your feedback helps shape development!
Quick Reference
Most Common Questions Summary
- Free? Yes, 100%
- Bot limit? 2 bots per user
- Notification cost? Free
- Works offline? Yes
- Shows sells? No, only buys
- How fast? 2-10 seconds
- Any token? Yes, if on Monad with liquidity
- Hidden fees? None
- Data privacy? Only public blockchain data
- Need admin? Yes, in your group
Still Have Questions?
Can't find your answer?
Join MoBots Community:
- Get help from support team
- Ask other users
- Share feedback
- Request features
Next Steps
π Getting Started
Ready to set up your bot? Start here!
π οΈ Troubleshooting
Having issues? Check the troubleshooting guide.
πΌ Use Cases
See real-world implementation examples.