Privacy Policy

Last updated: [10-24-2024]

Introduction

Mobots ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Telegram trading bot service.

Information We Collect

Wallet Information

• Private Keys: Encrypted and stored securely in our database
• Public Addresses: Used for transaction processing and balance checking
• Transaction History: Stored for bot functionality and user support

Usage Data

• Bot Interactions: Commands sent to the bot and responses received
• Trading Activity: Buy/sell orders, DCA settings, and staking positions
• Error Logs: Technical information to improve bot performance

Telegram Data

• User ID: Your Telegram user identifier
• Username: Your Telegram username (if provided)
• Chat History: Messages sent to the bot (automatically deleted after processing)

How We Use Your Information

Service Provision

• Execute trades and manage your wallet
• Process staking and DCA operations
• Provide customer support and technical assistance

Security

• Encrypt and protect your private keys
• Monitor for suspicious activity
• Implement security measures to prevent unauthorized access

Improvement

• Analyze usage patterns to improve bot functionality
• Fix bugs and enhance user experience
• Develop new features based on user needs

Information Sharing

We Do NOT Share:

• Your private keys with anyone
• Your trading activity with third parties
• Your personal information with advertisers

We May Share:

• Aggregated, anonymized data for analytics
• Information required by law enforcement (with proper legal process)
• Data with service providers who help operate our bot (under strict confidentiality)

Data Security

Encryption

• All private keys are encrypted using industry-standard methods
• Database connections use SSL/TLS encryption
• Sensitive messages are automatically deleted after processing

Access Controls

• Limited access to user data on a need-to-know basis
• Regular security audits and monitoring
• Secure server infrastructure with proper access controls

Your Rights

Data Access

• Request a copy of your stored data
• View your transaction history
• Export your wallet information

Data Control

• Delete your wallet and associated data
• Modify your trading preferences
• Opt out of data collection (may limit bot functionality)

Data Portability

• Export your private key to use elsewhere
• Transfer your data to another service
• Maintain control over your cryptocurrency

Data Retention

Retention Periods

• Wallet Data: Retained until you delete your wallet
• Transaction History: Retained for operational purposes
• Chat Messages: Automatically deleted after processing
• Error Logs: Retained for 30 days for debugging

Deletion

• You can delete your wallet and all associated data at any time
• We will delete your data within 30 days of your request
• Some data may be retained for legal compliance

Third-Party Services

Blockchain Networks

• We interact with Monad blockchain for transactions
• Your transactions are publicly visible on the blockchain
• We do not control blockchain data

External APIs

• We may use third-party services for price data and analytics
• These services have their own privacy policies
• We do not share your personal data with these services

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending a notification through the bot (if significant changes)

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Telegram: @Mobotsbot - Use the /contact command

Compliance

This Privacy Policy complies with applicable data protection laws and regulations. We are committed to protecting your privacy and maintaining the security of your information.

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.