Faq

Frequently Asked Questions

Got questions? We've got answers! Here are the most common questions about Mobots.

🚀 Getting Started

How do I get testnet ETH?

Quick answer: Visit a Monad testnet faucet with your wallet address.

Detailed steps:

  1. Get your wallet address: Send /balance to the bot
  2. Copy your address (starts with 0x...)
  3. Visit a Monad testnet faucet website
  4. Paste your address and request funds
  5. Wait 10-30 seconds
  6. Check balance in bot: /balance

Testnet ETH is free and used for testing only—it has no real value.

Is my private key safe?

Yes! Your private key is:

  • 🔐 Encrypted with AES-256 in our MongoDB database
  • 🔒 Never stored in plain text
  • 🗑️ Auto-deleted from messages when you import
  • 🙈 Protected with spoiler tags when exported
  • 🛡️ Only accessible by you via your Telegram account

However: You are responsible for:

  • Keeping your Telegram account secure
  • Saving your private key offline as backup
  • Never sharing it with anyone
  • Protecting it like you would cash

Can I use this with real money?

No! Mobots is built for Monad Testnet only.

  • ❌ This is NOT mainnet
  • ❌ Testnet ETH has zero value
  • ❌ Cannot send real funds here
  • ✅ Perfect for learning and testing
  • ✅ No financial risk

If you send real mainnet ETH to your testnet wallet address, it will go to a different network and may be lost!

What if I lose my private key?

Unfortunately, lost private keys cannot be recovered.

This is fundamental to blockchain technology—no one, including us, can recover your key if lost.

Prevention:

  • 💾 Save your key immediately after wallet creation
  • 📝 Keep multiple backups in secure locations
  • 🔒 Use password manager or encrypted notes
  • ✅ Export periodically with /wallet to verify backup

If you lose it:

  • Create a new wallet
  • Start fresh (this is why testnet is great for learning!)

💰 Trading Questions

What are gas fees?

Gas fees are small amounts of ETH paid to execute transactions on the blockchain.

Typical costs:

  • 💰 Buy: ~0.0003 ETH
  • 💸 Sell: ~0.0003 ETH (+ one-time approval ~0.0002 ETH)
  • 📤 Transfer: ~0.00021 ETH

Why do they exist?

  • ⚡ Compensate network validators
  • 🛡️ Prevent spam
  • 🔒 Secure the network

Good news: Mobots automatically calculates optimal gas fees—you never overpay!

How do percentage sells work?

Percentage selling lets you sell portions of your holdings easily.

How it works:

You have: 1000 CHOG tokens

Type "50%" → Sells 500 CHOG (half)
Type "25%" → Sells 250 CHOG (quarter)
Type "100%" → Sells 1000 CHOG (everything)

Why use percentages?

  • ✅ No math required
  • ✅ Quick profit-taking
  • ✅ Easy portfolio management
  • ✅ Keep some tokens for upside

You can also type exact amounts:

Type "500" → Sells exactly 500 CHOG

Why do I need to approve tokens?

Token approval is a one-time security requirement for selling.

What it means:

  • 🔒 You grant the DEX router permission to trade your tokens
  • ✅ Standard ERC-20 security practice
  • ⏰ Only needed once per token
  • 🤖 Mobots handles it automatically

The process:

First sell of CHOG:
1. ⏳ Approving router... (transaction 1)
2. ✅ Approved!
3. ⏳ Selling CHOG... (transaction 2)
4. ✅ Sold!

Future sells of CHOG:
1. ⏳ Selling CHOG... (transaction 1)
2. ✅ Sold!

How fast are transactions?

Very fast! Monad testnet is designed for speed.

Typical times:

  • ⚡ Buy: 2-5 seconds
  • ⚡ Sell: 2-5 seconds (after approval)
  • ⚡ Transfer: 2-3 seconds
  • ✅ Approval: 2-3 seconds

Factors affecting speed:

  • 🌐 Network congestion (usually low on testnet)
  • ⛽ Gas price (higher = faster, but bot optimizes this)
  • 🔄 Token liquidity

Can I cancel a transaction?

No, once submitted, transactions cannot be canceled.

This is how blockchain works—transactions are:

  • ⏰ Irreversible once confirmed
  • 🔒 Permanent on the blockchain
  • ✅ Final within seconds

Prevention:

  • Always double-check addresses
  • Verify amounts before confirming
  • Start small with new tokens
  • Use /balance to check funds first

🔐 Wallet Questions

Can I use the same wallet in MetaMask?

Yes! Your Mobots wallet is a standard Ethereum-compatible wallet.

How to use in MetaMask:

  1. Open MetaMask
  2. Click "Import Account"
  3. Select "Private Key"
  4. Paste your private key (get it with /wallet)
  5. Add Monad testnet network:

Can I recover my wallet with mnemonic phrase?

The wallet uses a private key as the primary credential. While mnemonic phrases can derive private keys, Mobots currently only supports private key import.

Best practice:

  • Save your private key as the primary backup
  • Keep it secure and accessible
  • Use /wallet → Export Key anytime to get it

Can I have multiple wallets?

Currently, Mobots supports one wallet per Telegram account.

Workarounds:

  • Use multiple Telegram accounts
  • Import different wallets as needed (previous wallet data replaced)
  • Export current key before importing new one

How do I check my wallet on the blockchain?

View on Monad Explorer:

  1. Get your address: /balance
  2. Copy your wallet address
  3. Visit: https://testnet.monadexplorer.com (opens in a new tab)
  4. Paste address in search bar
  5. See all transactions and balances

What you can see:

  • 💰 Current ETH balance
  • 🪙 All token holdings
  • 📜 Complete transaction history
  • ⏰ Transaction timestamps
  • ✅ Confirmation status

🛠️ Technical Questions

Which DEXes does Mobots use?

Mobots routes trades through Uniswap V2-compatible liquidity pools on Monad testnet.

Features:

  • 🔄 Automatic routing to best pools
  • 💧 Access to all available liquidity
  • 📊 Market prices
  • ⚡ Fast execution

What tokens can I trade?

Any ERC-20 token on Monad testnet!

Requirements:

  • ✅ Must be on Monad testnet (Chain ID: 10143)
  • ✅ Must have liquidity in a V2 pool
  • ✅ Must be a valid ERC-20 contract

If a token doesn't work:

  • Check it's on Monad testnet (not mainnet)
  • Verify it has liquidity
  • Confirm contract address is correct

How are gas fees calculated?

Fully automatic and optimal:

  1. Real-time fetch - Bot queries current network gas prices
  2. Optimal calculation - Calculates fee for fast confirmation
  3. Auto-adjustment - Adapts to network conditions
  4. No overpaying - Always pays the right amount

Benefits:

  • ✅ No manual gas settings needed
  • ✅ Future-proof (no hardcoded values)
  • ✅ Always competitive
  • ✅ Fast confirmations

Where is my data stored?

What we store:

  • 🔐 Private keys (encrypted in MongoDB)
  • 📊 Your Telegram user ID
  • 💰 Wallet address
  • 🆔 Basic user preferences

What we DON'T store:

  • ❌ Personal information
  • ❌ Transaction history (it's on-chain)
  • ❌ Chat messages
  • ❌ Unencrypted private keys

Data security:

  • 🔒 Keys encrypted with AES-256
  • 🛡️ Secure database infrastructure
  • 🚫 No selling or sharing of data
  • ✅ Minimal data collection

🤔 Common Issues

"Insufficient Balance" Error

Cause: Not enough ETH for the trade + gas fees

Solution:

  1. Check balance: /balance
  2. Get more testnet ETH from faucet
  3. Try smaller trade amount
  4. Remember to keep ETH for gas (0.001+ ETH)

"Transaction Failed"

Possible causes:

  • ⛽ Network congestion (rare on testnet)
  • 💧 Insufficient liquidity
  • 📊 Price moved too much (slippage)
  • ⏰ Transaction timed out

What to do:

  1. Try again (bot auto-adjusts gas)
  2. Use smaller amount
  3. Check token has liquidity
  4. Verify token address

"Cannot Find Token"

Causes:

  • ❌ Token not on Monad testnet
  • ❌ Wrong contract address
  • ❌ Token not ERC-20 compliant

Solutions:

  • ✅ Verify contract address is correct
  • ✅ Check token is on Monad testnet
  • ✅ Confirm token is ERC-20

Bot Not Responding

Possible causes:

  • 🔄 Bot is restarting (rare)
  • 📡 Telegram connection issues
  • ⏰ High traffic

What to do:

  1. Wait 30 seconds and try again
  2. Check your internet connection
  3. Restart Telegram app
  4. Contact support if persists

📞 Support & Community

Getting Help

Need assistance?

  1. Check this FAQ - Most questions answered here
  2. Read the guides - Getting Started, Trading, Wallet
  3. Commands reference - All commands explained
  4. Join community - Get help from other users
  5. Contact support - Through official Telegram channels

Official Links

🎯 Still Have Questions?

Can't find your answer?

Ask in our community or contact support!

Related Pages:

CommandsFeatures